Retaining exclusivity in the digital age

Adam Moralle on the challenge for brands to widen services and deepen relationships.

“Jon Stewartising” corporate communications for IBM

How comic achieved viral YouTube success selling mainframes to IT geeks

Tim Washer

Comic and senior marketing manager at Cisco Systems

Ignoring the conversation is 1950′s thinking

Marketing legend explains role of social media engagement.

Don Peppers

Founding partner, Peppers and Rogers Group

How social is saving money at Cisco

Senior manager of global social media explains how her company is saving via social marketing.

Kirsty Bell

Research and insight manager, Yomego

eBay beats out Apple in social media top 50

Ebay beats out other top brands based on depth of community.

Keith Holdt

Head of global business development, Swiss Post Solutions

Boutique hotel invests in raving fans to cut third party transaction costs

Direct customer engagement via social channels cuts marketing costs.